Bhaggu's Privacy Policy —
Your Data, Our Responsibility

When you create an account on Bhaggu and use our platform, we collect certain personal information. This is solely to provide you with a better experience and to meet our legal obligations.

The information we collect falls into three categories:

Bhaggu uses the information it collects only for specific, defined purposes. Your data is never used beyond its original intent. Every reason we use your data is clearly outlined below.

• Account Management: To create and maintain your profile, verify logins, and ensure account security.
• Payment Processing: To process deposits, facilitate withdrawals, and maintain transaction records.
• Identity Verification (KYC): To comply with regulatory requirements for fraud prevention and anti-money laundering.
• Customer Support: To help our support team resolve your issues and answer your questions.
• Personalized Experience: To recommend games and offers tailored to your preferences.
• Responsible Gaming: To analyze your betting patterns and identify potential problem gambling risks.
• Legal Obligations: To comply with lawful requests from tax authorities and regulatory bodies.

Bhaggu is fully transparent about one thing — where your data goes. We only share the minimum necessary information with third parties, and only in the circumstances outlined below.

• Payment Processors: Mobile banking providers such as Mobile Pay, Nagad, and Rocket receive only the minimum information necessary to process transactions.
• Identity Verification Authority: Regulatory-approved third parties assist with identity verification during the KYC process.
• Legal Authorities: Bhaggu is legally required to disclose information in response to valid court orders or official government investigations.
• Technology Service Providers: Companies contracted for server hosting and software maintenance, bound by strict confidentiality agreements.

Bhaggu's website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help enhance your experience.

You can disable cookies through your browser settings. However, disabling essential cookies may cause certain platform features to not function properly.

Bhaggu follows the highest industry standards to protect your personal and financial information. Our security infrastructure is multi-layered and continuously updated.

• SSL/TLS Encryption: All data transmitted between your browser and our servers is protected with 256-bit encryption.
• Two-Factor Authentication (2FA): OTP verification is required for account login and large withdrawals.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls and intrusion prevention systems.
• Regular security audits: Independent security experts regularly audit our systems.
• Data Masking: Payment details are masked even within internal systems — staff cannot view full account numbers.
• Access Controls: Only authorized personnel have access to specific data, and every access is logged.

Under Bhaggu's Privacy Policy, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at support@bhaggu.bet.

Bhaggu is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.

If a minor creates an account on Bhaggu and we become aware of it, the account will be immediately suspended and all associated data deleted.

Bhaggu does not retain data longer than necessary. Each category of information has a defined retention period.

• Account Information: For the lifetime of the account and 5 years after closure (as required by law).
• Transaction Records: 5 years from the date of the last transaction.
• KYC documents: Up to 5 years after account closure.
• Cookie Data: From session-level up to a maximum of 90 days, depending on the cookie type.
• Customer service records: 2 years from the date of last contact.

Once the retention period expires, data is automatically deleted or anonymized through a secure process.

Bhaggu may update this Privacy Policy from time to time. If any significant changes are made, we'll notify you by email or through a platform notification.

The updated policy takes effect from its publication date. Continued use of the platform after any changes constitutes acceptance of the revised policy.

If you have any questions, concerns, or requests regarding your privacy rights or this policy, please get in touch. Our data protection team is always ready to assist.